HDI empowers a highly engaged community of technical support professionals with the resources to reach their career goals while optimizing the success of their support centers. Join thousands of your peers, from frontline analysts to seasoned directors, in a community where you can make connections, learn best practices, establish friendships, and grow. HDI is a place where you can go to:

  • Gain industry knowledge
  • Learn from your peers
  • Excel in your career
  • Improve the maturity of your support organization
  • Acknowledge and celebrate professional achievement
  • Save money on professional and organizational development

For just $295 a year, HDI members receive exclusive access to unique resources and opportunities that help them connect, learn, and succeed.

The cost of membership is $295.00 and can be purchased at

FAQ: I can’t afford membership at this time. Can I attend meetings another way?

Yes. If you can’t afford membership you can attend the meeting for a minimal fee of $35.00 for non-members to attend each meeting.